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At RBC Royal Bank we are committed to delivering a distinctive experience to each client during your interaction with us in person, or via our Internet or Tellerphone services.
We seek to understand what you need in order for us to provide products and services that are just right for you; while adhering to best practices within the financial services industry and resolving your concerns as quickly as possible.
Because your feedback is so important to us, we have provided the “You talk. We listen!” form to help us make certain that no customer’s voice is unheard and that we capture the details necessary to resolve your concern.