Products & Services - Customer Service
- RBC in the Caribbean
We have a host of services to support your day to day banking needs so that you can focus your time on growing your business.
|
Service |
Description |
|---|---|
| Payment Capture | If you have to make a large number of payments at the same time you can use this service to facilitate payments through the electronic processing of data. |
| Traces | You can investigate the location of a draft or wire transfer that you have issued and has not been received by the beneficiary. |
| Interim duplicate statements | You can request account statements requested by customers from time to time in between statement cycles. |
| Night Depository |
Night depository is available for business and commercial clients who make deposits after regular banking hours. Please contact your nearest branch to find out more about this service.
|
| Exchange of notes or coins | You can bring in coins to either be deposited into their accounts or exchange for notes. |
| Audit confirmation/certificate | The bank issues a certificate normally sent to the auditors giving details on a customer's account. |
| Certificate of balance | The bank can confirm the balance held in your account to submit to Embassies for Visa Application. |
| Letters of reference | RBC can send reference letters on your behalf to other institutions or individuals (e.g. schools and mortgage companies). |
| Certificate of interest paid | RBC will send you a Certificate stating the total amount of interest paid in a certain period. |
To learn more about how RBC could help your business, please call your nearest branch for details on our diverse menu of support services.